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We are a privately owned, independent insurance agency serving customers in Middle Tennessee and South Central Kentucky. If you live elsewhere, we would love to have your business too, but our participation in your community will be more limited.
Our primary focus is on Personal Lines: Auto, Home & Life, but we also enjoy the freedom to pursue specific items of interest from time to time. This adventurous spirit has lead us into providing niche products like Landlord/Real Estate Investor, Farm & Ranch and Horse Mortality insurance products. We have personal experience and deep roots in these specific areas and can relate to the problems and benefits that are associated with participation in these activities.
People look for different attributes when selecting an insurance agency. Some want the best price. Others desire high quality service. Do you want your agent to know you and your family well? Or would you prefer to have a brief conversation, a swift transaction and dispense with the pleasantries? We attempt to provide each customer with the kind of experience & relationship they desire & focus on the following tasks:
- Answer the phone
- Return messages promptly
- Give each customer our full attention
- Solve customer problems
This simple strategy is enough to create and maintain a successful insurance agency. Sometimes we spend lots of time and energy on people that do not appreciate what we do for them, but that is what we do. Whether your problem is self-inflicted, a violent act of mother nature or derived from the spell of a wicked troll, we will be there to help.
Because we are an Independent Insurance Agency, we contact multiple carriers in an effort to find the best possible rate. In addition, we also have more flexibility than direct carriers in the types of risks we can place (e.g. we represent carriers that accept unusual risks, lapses in coverage and/or poor loss history and offer SR22 coverage).
If you are unable to find the information you need, give us a call. If we cannot help you, we will make an effort to direct you to someone who can.
We look forward to assisting you.